Independent representatives may discuss and promote your business on social media platforms, such as blogs, Facebook, YouTube, LinkedIn, MySpace, etc. Below are the company guidelines for such representative postings. The absence or inadequacy of such a social media site does not limit the applicability of these corporate guidelines. Where no policy or guideline exists, independent representatives should use their professional judgment and make the most reasonable decision possible.
1. personal blogs, websites and social media profiles should include clear disclaimers and make it clear that the views expressed by the author are solely those of the author and do not represent the views of the company.
Example – “The opinions and positions expressed are my own and do not necessarily reflect those of QN EUROPE”
2. you must represent yourself accurately and clearly state your relationship to the Company as an Independent Representative. No claims other than employee, agent or otherwise may be made.
3. you may not use the trademarks and brands in any username or handle in any social media platform. This includes, but is not limited to, Twitter, Facebook and Linkedin.
4. information published on your blogs, websites and social media profiles should comply with and adhere to QN EUROPE’s Terms & Conditions. This also applies to comments posted on other blogs, forums and social network sites.
5 Independent Representatives may not use QN EUROPE’s trade names, trademarks, service names, service marks, product names or any derivative thereof, or those of its affiliates, for an Internet domain name or e-mail address.
6. by identifying yourself as an independent representative, you identify with the company’s brand image and values. Your online activity can influence others’ perceptions of the company, its products and services. Therefore, it is important that your actions, captured as images, posts or comments, reflect the company’s values. The following guidelines apply to posting content on social media sites and must be adhered to:
7. Independent Representatives must always disclose their relationship or identify themselves as an Independent Representative of QN EUROPE when commenting on QN EUROPE and/or its products.
8. independent agents providing online testimonials must publish truthfully and not make claims.
Example 1: “Amezcua Bio Disc has solved my back problem.” While this may be an honest opinion, it is a claim and therefore such an opinion posted online would be a violation of current guidelines – unless there is a valid study to support the claim.
Example 2: “I earned EUR 20,000 in one month with QN EUROPE and you can do the same.” Although the statement may be true, it is not a generally valid statement. Such statements would be a violation of current guidelines. Whenever earning opportunities are discussed, you should refer to Clause 11.02 of the Procedures & Guidelines for guidance on the subject.
9. the company logo or trademark may not be used for paid internet advertising, such as Facebook ads. All links must be directed to the IR’s personal website and not to the company’s official site.
10. if you have a complaint to the Company, contact the Company for resolution on any of the available social media channels found on qneurope.com or contact the QN EUROPE Support Center. Do not use social media to publicly express your complaints as the company has no way of responding to your complaints. Many of the people who read your complaints will not know the current status, i.e. when these complaints have been dealt with and resolved, and may continue to think negatively about the company, which we may never be able to put right.
Neuhofstraße 9
D-64625 Bensheim
Germany
Email: eu.support@qneurope.com
Phone: +49 (0) 6251 98 91 640
68 Rue Principale
57800 Betting
France
Email: eu.support@qneurope.com