Social Media Policy
Independent Representatives are permitted to discuss and promote their business on social media platforms such as blogs, Facebook, YouTube, LinkedIn, MySpace, etc. The following is the Company’s policy and guidelines on such representation. The absence of, or lack of explicit reference to a specific site, does not limit the extent of the application of this policy. Where no policy or guideline exists, Independent Representatives should use their professional judgment and take the most prudent action possible.
1. Personal blogs, websites and social media profiles should have clear disclaimers that the views expressed by the author are the author’s alone and do not represent the views of the Company.
Example – “The opinions and positions expressed are my own and don’t necessarily reﬂect those of QN EUROPE”
2. You must represent yourself accurately and clearly state your relationship with the Company as Independent Representative. No other claims may be made as employee, agent or otherwise.
3. You may not use the Company’s trademarks or brands in any username or handle in any social media platform. These include but are not limited to Twitter, Facebook, and Linkedin.
4. Information published on your blogs, websites and social media profiles should comply and adhere with the QN EUROPE’s Policies & Procedures. (See clause 11.03, 11.04 and 11.05 of the Policies & Procedures). This also applies to comments posted on other blogs, forums, and social networking sites.
5. Independent Representatives may not use or attempt to register or sell any of QN EUROPE and its associated companies’ trade names, trademarks, service names, service marks, product names, or any derivative thereof, for any internet domain name or email address (See 10.03 (c) of the Policies & Procedures).
6. By identifying yourself as an Independent Representative, you identify yourself with the brand image and the values of the Company. As such, your online activity can affect others’ perceptions of the Company, its products and services. It is therefore important to be aware that your actions captured via images, posts, or comments can reflect that of the Company. The following guidelines apply to posting content on social media sites and must be adhered to:
- You must use only text found on the Company’s official website.
- You may not supplement the content of your website or social media network profile with text from any source other than the Company.
- All content must be proofread.
- All misleading or deceptive activities, information and tactics are prohibited.
- Respect copyright laws and reference or cite sources appropriately.
- Insults are not allowed.
- Personal attacks are not allowed.
7. independent representatives must always disclose their relationship or identify themselves as an Independent Representative of QN EUROPE when making a comment about QN EUROPE and/or its products.
8. independent agents who provide references online must publish truthfully and not make allegations .
Example 1: “Amezcua Bio Disc has solved my back problem.” While this may be an honest opinion, it is a claim and therefore such an opinion posted online would be a violation of current guidelines – unless there is a valid research/study to support the claim.
Example 2. “I made 20,000 EUR in one month with QN EUROPE, and you can too.” While this statement may be true, the result is not “typical”. Such statements would be in violation of the current guidelines. Whenever discussing earnings, you should refer to clause 11.02 of the Policies & Procedures for guidance on this subject matter.
9. For paid Internet advertising such as Facebook ads, the Company’s logo or trademark may not be used. All links must be directed to the IR’s Personal Website and not the Company’s official site.
10. If you have a complaint with the Company, contact the Company for resolution through any of its official social media channels available at www.qneurope.com or the 24/7 multilingual QN EUROPE Global Support Centre (GSC) Do not use other social media to express your grievances publically as the Company will have no way of addressing your grievance; Many of the people who read your complaints will not know the current status, i.e. when these complaints were dealt with and resolved, and may continue to think negatively about the company, which we may never be able to put right.